top of page

Privacy Policy

​

KC Horse Transport

Last updated: July 2026

​

KC Horse Transport ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your choices.

​

Information We Collect

We collect information you provide directly to us, including your name and business or farm name, phone number(s) and email address, pickup and delivery locations and scheduling details, horse and shipment information related to your transport, and payment and billing information necessary to complete your booking. We may also collect basic information automatically when you visit our website, such as your browser type and pages viewed.

​

How We Use Your Information

We use your information to schedule, coordinate, and complete your horse transportation; send you booking confirmations and pickup and delivery reminders and updates; respond to your questions and provide customer support; process payments and maintain our business records; and comply with legal and regulatory obligations.

​

SMS / Text Messaging and Phone Calls

With your consent, we send appointment reminders and transportation notifications (such as scheduled pickup and delivery times) to the phone number you provide, by text message and/or automated or live phone call.

Consent: You provide your phone number and agree to receive these messages when you book transportation with us. Consent to receive text messages is not a condition of any purchase.

Message types and frequency: Messages are transactional (reminders and service notifications) and are sent as needed based on your scheduled transports.

Rates: Message and data rates may apply.

Opt out: You can opt out of text messages at any time by replying STOP. For help, reply HELP or contact us.

No sharing for marketing: We do not sell, rent, or share your mobile phone number or SMS opt-in and consent information with third parties or affiliates for their own marketing purposes.

​

How We Share Information

We do not sell your personal information. We share it only as needed to provide our services, for example with drivers and staff coordinating your transport, or with payment processors, and when required by law. Mobile opt-in and consent data is never shared with third parties for marketing.

​

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure.

​

Your Choices

You may request access to, correction of, or deletion of your personal information, and you may opt out of reminder messages at any time, by contacting us.

​

Contact Us

KC Horse Transport

Atascadero, California and Lexington, Kentucky

Website: https://www.kchorsetransport.com/contact

​

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.

bottom of page